Browns Express Access | Cleveland Browns - clevelandbrowns.com
Programs
Benefits of Using Express Access
Enroll in Express Access to buy beer at a dedicated station near the Meijer and University Hospitals gates right after entry. Don't miss out—sign up today! Fans must be 21+ to enroll.
FAQs
Can anyone enroll in Express Access?
Enrollment is open to anyone over the age of 18 with a valid Ticketmaster account. New this year, select concession stands will offer Express Access exclusively to fans who are 21 or older and have a valid form of payment.
Is there a cost to enroll in Express Access?
No, enrolling in Express Access is free. For concessions, the credit card that you upload will be charged each time you scan your face to buy beer or food.
How do I enroll in Express Access?
You can enroll in Express Access here. You will be prompted to sign into Ticketmaster and take a selfie to associate your face with your account to use Express Access at entry. Once enrolled, simply scan your face and enter through designated Express lanes at any gate.
To use Express Access at concessions, you must add, in addition to a valid Ticketmaster account and selfie, a valid driver's license to verify you are 21+ and a credit card to be charged when purchasing beer or food. Once enrolled, simply scan your face at designated stands in the stadium to receive your beer or food, and your card on file will automatically be charged.
You can also enroll in Express Access with the QR codes available near the gates or speak to any of our Express Access ambassadors at any Express Access location.
Do you have to enroll in Express Access separately for each game?
Once you're enrolled in Express Access, you won't need to re-enroll for each game. You can use the designated Express lanes at Huntington Bank Field for all future events, even for multiple years. If you were previously enrolled in Express Access, you can continue using it without needing to sign up again.
Does each ticket on my account have to be enrolled to enter the stadium via Express Access?
No, only the ticket account holder needs to enroll in Express Access. If your tickets are on the same account and you are together when entering the stadium via the express lanes, all tickets on your account can enter with the ticket holder.
If tickets are transferred to you, can you still use Express Access?
Yes, given the tickets are properly accepted in your Ticketmaster account.
If I use Express Access to purchase concessions, will I receive my Dawg Rewards discount?
Yes, you will receive your discount automatically when using Express Access to purchase concessions, as long as you are enrolled in Express Access with the same Ticketmaster account connected to your Dawg Rewards.
If you are enrolled in Express Access with a different Ticketmaster account than the one connected to your Dawg Rewards, you might encounter issues with receiving the discount. If this happens, please email expressaccess@clevelandbrowns.com, and we will assist you with resolving the issue.
How do the Browns use and protect my data?
At the Cleveland Browns, we take a privacy-first approach to protect fan facial authentication information:
- This data is only used to provide you with fan experience programs, such as Express Access for entry or concessions. The data may be available to service providers who help us operate, maintain, and secure the programs, but your data is not shared with third parties by us or our services providers unless required by law, and we do not sell the data.
- Our service providers who administer this program securely protect this data via encryption and industry-best practices.
- No photos are stored on the entry devices.
- You can opt out of the program at any time. Email privacy@ClevelandBrowns.com with the subject line \*Express Offerings opt-out\*
See also our Privacy Policy our Express Offerings Privacy Disclosure.